1. Who we are
This Privacy Policy explains how Axis Electric Group Ltd (“we”, “us”, “our”) collects, uses and protects your personal information when you visit axiselectric.co.uk, request a quote, or contact us.
Axis Electric Group Ltd
Unit 1, Block 17, South Avenue, Blantyre Industrial Estate, Blantyre, G72 0XB
Email: info@axiselectric.co.uk
Phone: 01698 629 941
We are the data controller for the personal information described in this policy.
2. What information we collect
We collect information you give us directly, including when you:
- Use one of our instant quote calculators (EICR, EV Charger, or Ventilation) — name, email address, phone number, property address/postcode, and details about the job you’re enquiring about.
- Fill in a contact or enquiry form on the site — name, email address, phone number, and your message.
- Email or call us directly.
We also collect some information automatically when you browse the site, via cookies and similar technologies — see our Cookie Policy for full details. This includes analytics information such as pages viewed, time on site, and general location (via Google Analytics), and, where you have consented, conversion data used to measure the effectiveness of our advertising (Google Ads).
3. How we use your information
We use the information we collect to:
- Respond to your enquiry and provide a quote for electrical, EV charging, or ventilation work.
- Contact you about the job you’ve enquired about, including by phone, email, or text.
- Keep records of enquiries and jobs for our own business and accounting purposes.
- Understand how visitors use our website, so we can improve it (via Google Analytics).
- Measure and improve the performance of our Google Ads advertising, where you have given consent to marketing cookies.
- Meet our legal obligations, for example around health and safety records for completed electrical work.
Our legal basis for processing this information is that it’s necessary to take steps at your request before entering into a contract with you (responding to your quote request), our legitimate interest in running and promoting our business, and, for analytics/marketing cookies, your consent, which you can withdraw at any time via the cookie preferences link in our site footer.
4. Who we share your information with
We don’t sell your personal information. We share it only with the following third parties, who process it on our behalf or as independent controllers:
- SendLayer — delivers the emails generated by our contact forms and quote calculators to our inbox.
- Google Analytics (GA4) — website usage analytics.
- Google Ads — advertising performance and conversion measurement, where you’ve consented to marketing cookies.
- Our website hosting and security providers, who store the site and its data securely.
Some of these providers may process data outside the UK/EEA (for example, in the United States). Where they do, they rely on appropriate safeguards such as Standard Contractual Clauses or an adequacy decision.
5. How long we keep your information
We keep enquiry and quote information for as long as reasonably needed to respond to you and, if the job goes ahead, for the duration of our working relationship plus a period afterwards to meet our legal, accounting, and insurance obligations. Analytics data is retained according to Google’s default retention settings unless we configure otherwise.
6. Your rights
Under UK GDPR, you have the right to:
- Ask us what personal information we hold about you, and get a copy of it.
- Ask us to correct information that’s inaccurate or incomplete.
- Ask us to delete your information, in certain circumstances.
- Object to, or ask us to restrict, how we use your information.
- Withdraw consent at any time where we’re relying on consent (for example, marketing cookies).
- Complain to the Information Commissioner’s Office (ICO) at ico.org.uk if you think we’ve mishandled your information.
To exercise any of these rights, contact us at info@axiselectric.co.uk.
7. Cookies
Our website uses cookies to function properly, understand how it’s used, and measure our advertising. Full details of every cookie we use, and how to manage your preferences, are in our Cookie Policy.
8. Security
We take reasonable technical and organisational measures to protect the personal information we hold from loss, misuse, and unauthorised access.
9. Changes to this policy
We may update this Privacy Policy from time to time. The date at the top of this page shows when it was last revised.
10. Contact us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:
Axis Electric Group Ltd
Unit 1, Block 17, South Avenue, Blantyre Industrial Estate, Blantyre, G72 0XB
Email: info@axiselectric.co.uk
Phone: 01698 629 941
Last updated: 3 September 2026